Use Case

Secure GenAI Chatbots Safe & Efficient GenAI Conversations

How to enable better, safer conversations between humans and AI

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The Hype Cycle is Over: GenAI is Now Part of Your Organization

Ever since ChatGPT made GenAI explode in the mainstream, people are still talking about - and talking to - AI chatbots.

From developers to marketers, knowledge workers increasingly rely on conversations with their favorite GenAI tools to answer critical questions and speed up projects. Those conversations are driving real progress and unprecedented efficiency gains across virtually every industry.

But each of them is also an opportunity for innovative cyber criminals. And the threats (the ones we know about, and the ones we have yet to discover) are dire. Gartner has already predicted one death by Chatbot by 2027.

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The AI Frontier: GenAI Chatbots Your Employees
Probably Use Already

ChatGPT

OpenAI’s ChatGPT is one of the most popular AI chatbots available today. It can engage in detailed discussions, answer questions, and even generate creative content. These capabilities have driven rapid adoption across industries for customer support, content creation, and personal assistance. Its versatility and adaptability make ChatGPT a go-to solution for various conversational AI needs.

Claude AI

Claude AI, developed by Anthropic, provides users with helpful and contextually accurate responses while adhering to strict ethical guidelines. Claude AI's design emphasizes clarity and user safety, making it an ideal choice for organizations prioritizing responsible AI usage and minimizing risks associated with AI interactions.

Gemini

Google’s Gemini combines natural language processing with deep learning to deliver accurate, context-aware responses. It excels in handling complex queries and delivering explanations in depth. These features make Gemini a valuable tool for technical support and customer service. Gemini's ability to integrate with various platforms enhances its utility across different sectors.

Microsoft Copilot

Microsoft Copilot assists users with tasks like writing, data analysis, and project management. It offers contextually relevant suggestions and automates repetitive tasks, streamlining workflows and boosting productivity. Copilot's seamless integration with Microsoft's ecosystem makes it a powerful assistant for professionals and enterprises.

Why Everyone Loves Using Chatbots & GenAI

24/7 Availability

GenAI chatbots can operate around the clock, providing continuous support to users & customers without downtime.

Cost Efficiency

By automating routine tasks and inquiries, GenAI chatbots reduce the need for human intervention, leading to cost savings.

Scalability

Chatbots can handle multiple interactions simultaneously, ideal for businesses with high customer engagement or workloads.

Productivity

Developers can significantly reduce the time spent on specific tasks, with similar efficiency gains observed in writing and content creation.

Consistency

GenAI enables standardization at scale, helping organizations to align their output with established quality criteria more easily.

Data Insights

By processing data from a huge range of sources and interactions, chatbots can deliver deep insights in just moments.

Welcome to the Wild West of GenAI Chatbots

GenAI Chatbots should be a win-win for employees and businesses alike. And it can be, but there
are serious dangers to be aware of

Data Leakage
Exposure of Sensitive Data Through Overpermission
Overreliance
Prompt Injection attacks
Risk to Copyrights & Intellectual Property
Brand Reputation Risks

When data leaks, privacy violations, or other attacks occur due to vulnerabilities in GenAI chatbots, organizations face unprecedented risks of falling victim to malicious threat actors or legal liability.

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Data privacy in the age of GenAI Chatbots

To be effective, chatbots have to collect, process and store large amounts of data - some of it personal. For cyber attackers, this data represents a reservoir of information to extract and exploit.

To do this, attackers can target a chatbot’s actual database, either through an attack or by gaining unauthorized access. These risks are compounded by the fact that chatbots can and often do share data with third parties, creating even more exposure to risk.

In some cases, the risk comes from inside an organization itself: research suggests that around 6% of employees have shared confidential information with chatbots.

All of this makes it imperative to secure GenAI chatbots - as well as the software supply chain - against a growing list of risks.

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Navigating new risks and regulations

As the risks associated with GenAI chatbots multiply, governments and regulatory bodies are stepping in with new tools to protect businesses and consumers.

While this proactive approach bodes well for the future, it also places new burdens on organizations, requiring them to stay compliant with evolving regulations like the EU AI Act and existing legislation such as GDPR.

Compliance and Regulatory Risks

Failure to comply with cybersecurity regulations when deploying AI solutions can have serious repercussions for organizations. These potential impacts include:

  • Regulatory penalties, either through individual litigation or fines.
  • Loss of customer trust, which is notoriously difficult to regain.
  • Competitive disadvantages, as customers may gravitate toward competitors perceived to take security more seriously.

How Lasso Security can Secure Human and AI conversation?

With Lasso Security, the C-Suite can finally solve these thorny security challenges, without sacrificing any of the efficiency gains that their organizations are already making with GenAI chatbots.

Lasso for GenAI Chatbots is a browser extension that integrates easily into every employee’s browser. It monitors every data point, at rest and in transit, instantly and accurately.

When a user brings sensitive data into a chat where the information doesn’t belong, the extension blocks it immediately, reigning in insecure usage of GenAI chatbots while still allowing users to continue conversing with them.

Lasso’s solution is easy to deploy and easy to use. Onboarding can be completed quickly, without disrupting employees’ regular workflows.

And an intuitive SaaS dashboard with unique, engaging UX gives leaders complete oversight. What was once an organization’s “Shadow LLM” becomes a transparent view of who is using which GenAI chatbots, and how.

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The Lasso Secure GenAI Chatbots

Monitor

GenAI chatbot usage, always & everywhere

Protects

sensitive information from disclosure

Prepares

companies for the future of AI regulation

The bottom line

With the frequency and sophistication of attacks increasing, no organization can afford the tradeoff between developer productivity and code security.With dedicated LLM security, Lasso Secure for Code Assistant eliminates the need for that tradeoff altogether. Developers can now have the freedom to capture all the benefits of large language models for their coding, and to do so securely, responsibly, and disruption free.

Learn how Lasso can help you rope in LLM cyber threats

Lasso Secure AI Code Assistant FAQ

What are Secure GenAI Chatbots?
How quickly can Secure GenAI Chatbots be deployed?
How do they ensure compliance with global data protection laws?
What support is available for users?
What are the common challenges in deploying Secure GenAI Chatbots?
How does Lasso Security stay updated with the latest threats?

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